Privacy Policy (template)

Last updated: {POLICY_DATE}
Store: Template Store ({STORE_WEBSITE})
Contact: template@letzshopy.in · {STORE_PHONE_WHATSAPP}
Address: {BUSINESS_ADDRESS}

1. Overview

This Privacy Policy explains how Template Store collects, uses, shares and protects your personal data when you visit {STORE_WEBSITE} or purchase our Products.

2. What We Collect

  • Identity & contact: name, email, phone, billing/shipping address.
  • Order & payment: items purchased, totals, transaction IDs (we do not store full card/UPI details; these are processed by our payment gateway).
  • Account data: usernames, login activity, preferences, wishlist.
  • Technical data: IP, device, browser, cookies, approximate location.
  • Communications: emails/WhatsApp/chat messages with us.

3. How We Use Your Data

  • Process and deliver orders; provide invoices, updates and support.
  • Manage payments, refunds, returns, exchanges and warranties.
  • Prevent fraud; secure our services.
  • Improve our website, product catalogue and customer experience.
  • Send service messages and—with your consent—marketing communications (unsubscribe anytime).

4. Legal Bases (where applicable)

  • Contract performance (to fulfil your order).
  • Legitimate interests (fraud prevention, site security, analytics).
  • Consent (marketing/WhatsApp messages where required).
  • Legal obligation (tax/accounting/records).

5. Sharing Your Data

We share data only with trusted providers who help us run our business, such as:

  • Payment gateways and their anti-fraud tools.
  • Shipping/courier partners.
  • Email/SMS/WhatsApp service providers.
  • Web hosting, analytics and customer support tools.
    They process data under contracts and only as necessary to provide their services.

We do not sell your personal data.

6. Cookies & Similar Tech

We use cookies to remember your cart, keep you logged in, and measure site performance. You can control cookies in your browser settings. The site may not work properly without essential cookies.

7. Data Retention

Order and invoice records are retained for {RETENTION_PERIOD} (or as required by law). Account data is kept while your account remains active. We retain limited records to comply with legal obligations and resolve disputes.

8. Your Rights

Subject to applicable law, you may request to access, correct, update or delete your personal data by contacting template@letzshopy.in. You may also object to/ restrict certain processing and withdraw marketing consent at any time.

9. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect their data.

10. Security

We use reasonable technical and organisational measures to protect your data. No method is 100% secure; please keep your account credentials safe.

11. International Transfers

Our service providers may process data outside India. We ensure appropriate safeguards are in place where required.

12. Third-Party Links

Our website may link to third-party sites. Their privacy practices are independent; please review their policies.

13. Updates to this Policy

We may update this Privacy Policy periodically. Changes will appear here with a revised “Last updated” date.

14. Contact

For privacy questions or requests, email template@letzshopy.in or WhatsApp {STORE_PHONE_WHATSAPP}.

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