Terms & Conditions
Store Policy
Terms & Conditions
Welcome to Template Store. By browsing our website, placing an order or using any service offered through this online store, you agree to the terms and conditions mentioned below. Please read them carefully before placing an order.
1. Store Information
This website is operated by Template Store for displaying products, accepting orders, managing customer communication and providing online shopping services.
2. Product Information
We try our best to display product details, images, colours, prices, sizes, availability and descriptions as accurately as possible. However, slight colour variation may occur due to lighting, photography, screen brightness, device display settings or fabric/material differences.
Customers are requested to read the product description, size details, material details, care instructions and other information carefully before placing an order.
3. Pricing and Availability
Product prices are shown on the website and may be changed or updated from time to time. Offers, discounts, coupons or sale prices may be available for a limited period only.
Product availability is subject to stock. If a product becomes unavailable after order placement, we will contact the customer and provide the available options such as replacement, store credit, refund or order cancellation, depending on the case.
4. Order Placement and Acceptance
Placing an order on the website does not automatically confirm final acceptance of the order. The order may be reviewed for product availability, payment status, delivery serviceability and other operational reasons.
We reserve the right to accept, cancel, hold or reject an order in cases such as unavailable stock, incorrect pricing, incomplete customer details, payment issues, suspicious activity or delivery limitations.
5. Customer Information
Customers must provide correct name, mobile number, email address, shipping address, pincode and any other required order details. We will not be responsible for failed delivery, delay or loss caused by incorrect or incomplete customer information.
6. Payments
Customers may be offered different payment options depending on the store setup, product type and order value. Orders will be processed based on successful payment confirmation or approved payment method.
For online payments, payment approval, settlement and refund timelines may also depend on the payment gateway, bank, UPI provider or wallet provider.
7. Shipping and Delivery
Orders will be packed and shipped based on product availability, dispatch timelines, courier availability and serviceable pincodes. Delivery timelines are estimated and may vary due to courier delay, weather, holidays, incorrect address, customer unavailability or other reasons beyond store control.
Customers are requested to check the package condition during delivery. If the package appears damaged or tampered with, customers should record proof and contact us as soon as possible.
8. Cancellation
Cancellation requests are handled according to our cancellation policy.
Once an order is packed, shipped or handed over to the courier, cancellation may not be possible. Customers should raise cancellation requests as early as possible.
9. Returns, Exchanges and Refunds
Returns, exchanges and refunds are handled according to the store’s return, exchange and refund policy.
Customers may be required to provide order details, product photos, package photos and unboxing video wherever applicable. Return, exchange or refund approval depends on product verification and policy conditions.
10. Coupons, Offers and Store Credit
Coupons, discounts, sale offers and store credit may come with specific validity, eligibility, product restrictions or minimum order value. Offers cannot always be combined unless clearly mentioned.
The store reserves the right to modify, pause, cancel or reject any offer or coupon in case of misuse, technical error or incorrect application.
11. User Responsibilities
Customers agree not to misuse the website, place fake orders, provide false information, attempt fraud, abuse offers, copy website content or interfere with the website’s normal operation.
Any misuse of the website or services may result in order cancellation, account restriction, refusal of service or other appropriate action.
12. Website Content and Intellectual Property
Product images, descriptions, logos, banners, text, design elements and other website content belong to the respective store or content owner. Customers or visitors should not copy, reuse, reproduce or distribute website content without permission.
13. Limitation of Liability
We aim to provide a smooth shopping experience, but we are not responsible for delays, losses or issues caused by courier partners, payment gateways, banks, incorrect customer information, internet issues, natural events, third-party service disruptions or other circumstances beyond our control.
14. Privacy
Customer information is used for order processing, delivery, communication, support, payment confirmation and store-related services. Please refer to the Privacy Policy page for more details on how customer information is handled.
15. Updates to Terms
These terms and conditions may be updated from time to time. The latest version available on this website will apply to all current and future orders.
16. Contact Us
For order support, product questions, cancellation requests, return requests or other assistance, customers can contact us using the details below.
Email: sindhiyasrini@gmail.com
WhatsApp: 9611621621
Address: No.19, 8th lane, Samraj Nagar, Bangalore - 560067 Karnataka
By using this website or placing an order, you confirm that you have read, understood and agreed to these Terms & Conditions.
